We are seeking a delivery-ready Lead Learning Consultant with proven Customer Success capability for assignments connected to Ho Chi Minh City, Vietnam, and broader Asia.

Assignment Overview

This scheduled role is suited to a delivery-focused consultant with hands-on Customer Success credibility and experience working with commercial teams, account managers, and customer-facing staff across Asia. The work centres on practical application, learner confidence, and helping clients raise commercial effectiveness, client engagement, and sales execution.

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Consulting projects.

Delivery Scope

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Success content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Success training sessions for client teams linked to Ho Chi Minh City and wider Asia.

Candidate Profile

Clear subject-matter credibility in Customer Success; prior exposure to multinational or enterprise audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in sales enablement, account management, customer success, or negotiation programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Success with evidence of practical business or corporate application.
• Availability for project-based work linked to Ho Chi Minh City, Vietnam, and wider Asia where relevant.

Next Step

We welcome interest from credible trainers who can demonstrate strong Customer Success delivery capability and a practical approach to corporate learning.