Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Medan (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Medan that want improved operational delivery, clearer judgement, and stronger real-world usage.
The programme goes beyond theory to explore how Coaching & Mentoring works in practice — covering how skilled application looks in practice, where typical weaknesses occur, and how participants can implement what they learn right away within their own teams.
Audience
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
- HR professionals and people managers
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
Learning Outcomes
- use coaching or mentoring conversations more effectively to support growth and accountability
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- use working frameworks, questions, and planning tools
- improve consistency, fairness, and communication in people processes
- apply stronger practice in coaching & mentoring across day-to-day people decisions
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- clearer expectations, conversations, and follow-through
- better people management quality and employee experience
- improved consistency across teams and managers
- stronger capability in hiring, development, engagement, or retention
- stronger development conversations and better growth support across teams
What’s Included
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- examples focused on real employee and team situations
- toolkits, frameworks, and discussion exercises
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Medan?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Medan, via live virtual classroom, or as a private session for organisations across Indonesia and Southeast Asia.