Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Samarkand (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Samarkand that want improved operational delivery, clearer judgement, and stronger real-world usage.
The programme goes beyond theory to explore how Coaching & Mentoring works in practice — covering what successful adoption requires, where frequent challenges arise, and how participants can put the learning into practice straight away within their own teams.
Audience
- professionals supporting workforce capability and employee experience
- L&D, talent, and culture teams
- managers who need stronger people-management foundations
- HR professionals and people managers
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- use working frameworks, questions, and planning tools
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- improve consistency, fairness, and communication in people processes
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- use coaching or mentoring conversations more effectively to support growth and accountability
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- better people management quality and employee experience
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- stronger capability in hiring, development, engagement, or retention
- stronger development conversations and better growth support across teams
What’s Included
- optional tailoring to policy, culture, or people-process priorities
- materials that support post-course application
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Samarkand?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. Choose from in-person sessions in Samarkand, live online delivery, or private corporate training for teams based in Uzbekistan and Central Asia.