Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Shanghai, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Shanghai that want improved operational delivery, clearer judgement, and sustained practical application.
Moving beyond theory, the programme addresses the practical side of Performance Management: how it works in live settings, where frequent challenges arise, and how to put the learning into practice straight away across roles and teams.
Audience
- L&D, talent, and culture teams
- managers who need stronger people-management foundations
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- recognise common people risks and process gaps
- support stronger employee experience and manager capability
- align actions more effectively with organisational priorities and culture
- apply stronger practice in Performance Management across day-to-day people decisions
- run clearer performance conversations and handle expectations more constructively
- improve consistency, fairness, and communication in people processes
- use structured approachs, questions, and planning tools
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better alignment between people practice and business needs
- stronger capability in hiring, development, engagement, or retention
- better goal clarity, feedback quality, and manager accountability in performance discussions
- better people management quality and employee experience
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
What’s Included
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- materials that support post-course application
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Shanghai?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Shanghai, live online sessions, and tailored corporate programmes for teams throughout China and the wider Asia-Pacific region.