Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Ulaanbaatar, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Ulaanbaatar that want improved operational delivery, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of Performance Management: how it works in live settings, where frequent challenges arise, and how to put the learning into practice straight away across roles and teams.
Audience
- professionals supporting workforce capability and employee experience
- L&D, talent, and culture teams
- HR professionals and people managers
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- run clearer performance conversations and handle expectations more constructively
- align actions more effectively with organisational priorities and culture
- use hands-on methodologys, questions, and planning tools
- recognise common people risks and process gaps
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better goal clarity, feedback quality, and manager accountability in performance discussions
- improved consistency across teams and managers
- better alignment between people practice and business needs
- clearer expectations, conversations, and follow-through
- stronger capability in hiring, development, engagement, or retention
- better people management quality and employee experience
What’s Included
- materials that support post-course application
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- interactive workshop with practical manager and HR scenarios
- optional tailoring to policy, culture, or people-process priorities
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Ulaanbaatar?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. Choose from in-person sessions in Ulaanbaatar, live online delivery, or private corporate training for teams based in Mongolia and East Asia.