Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Coaching & Mentoring so leaders can guide people more effectively and handle everyday management situations with confidence. In this Coaching & Mentoring Training Course in Hanoi (Leadership & Management), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Hanoi that want enhanced implementation capability, clearer judgement, and more reliable workplace adoption.
Moving beyond theory, the programme addresses the practical side of Coaching & Mentoring: how it works in live settings, where most teams underperform, and how to implement what they learn right away across roles and teams.
Audience
- team leaders and supervisors
- high-potential professionals moving into leadership roles
- new and experienced managers
- functional managers responsible for performance and people development
- leaders who need stronger consistency in communication, accountability, and coaching
Learning Outcomes
- translate leadership intent into day-to-day action
- improve team coordination, motivation, and follow-through
- use coaching or mentoring conversations more effectively to support growth and accountability
- handle performance, feedback, and accountability conversations more effectively
- apply practical management approaches in live team situations
- set expectations and communicate with greater clarity
- recognise common management mistakes and respond more constructively
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- more consistent people management across teams
- stronger development conversations and better growth support across teams
- better engagement and performance conversations
- clearer expectations, communication, and accountability
- stronger manager capability and team leadership quality
- improved confidence in challenging management situations
What’s Included
- manager-focused workshop with practical scenarios and discussion
- materials that support application after the course
- reflection exercises and action planning
- tools and frameworks for everyday leadership and people decisions
- optional tailoring to management level, function, or team context
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. Participant profiles can be tailored to match role level, function, and organisational needs.
2. Can the course be tailored for our organisation in Hanoi?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Hanoi, live virtual workshops, and bespoke corporate sessions for teams in Vietnam and Southeast Asia.