Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Kolkata, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Kolkata that want improved operational delivery, clearer judgement, and improved on-the-job implementation.
Instead of abstract concepts, this course concentrates on applied Performance Management in the workplace: how effective implementation works, where standard pitfalls emerge, and how to implement what they learn right away after the session.
Audience
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
- HR professionals and people managers
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- support stronger employee experience and manager capability
- improve consistency, fairness, and communication in people processes
- recognise common people risks and process gaps
- use structured approachs, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- run clearer performance conversations and handle expectations more constructively
- apply stronger practice in Performance Management across day-to-day people decisions
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- stronger capability in hiring, development, engagement, or retention
- improved consistency across teams and managers
- better alignment between people practice and business needs
- better goal clarity, feedback quality, and manager accountability in performance discussions
- clearer expectations, conversations, and follow-through
- better people management quality and employee experience
What’s Included
- interactive workshop with practical manager and HR scenarios
- optional tailoring to policy, culture, or people-process priorities
- examples focused on real employee and team situations
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. Participant profiles can be tailored to match role level, function, and organisational needs.
2. Can the course be tailored for our organisation in Kolkata?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Kolkata, as a live virtual session, or as a private corporate programme for teams across India and South Asia.