Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Manila, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Manila that want improved operational delivery, clearer judgement, and more reliable workplace adoption.
Instead of abstract concepts, this course concentrates on applied Performance Management in the workplace: how skilled application looks in practice, where standard pitfalls emerge, and how to implement what they learn right away after the session.
Audience
- HR professionals and people managers
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
- managers who need stronger people-management foundations
Learning Outcomes
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
- run clearer performance conversations and handle expectations more constructively
- improve consistency, fairness, and communication in people processes
- use actionable toolkits, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- clearer expectations, conversations, and follow-through
- better alignment between people practice and business needs
- improved consistency across teams and managers
- better people management quality and employee experience
- better goal clarity, feedback quality, and manager accountability in performance discussions
- stronger capability in hiring, development, engagement, or retention
What’s Included
- materials that support post-course application
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Manila?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Manila, via live virtual classroom, or as a private session for organisations across the Philippines and Southeast Asia.