Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Performance Conversations so leaders can guide people more effectively and handle everyday management situations with confidence. In this Performance Conversations Training Course in Chattogram, participants build practical capability in Performance Conversations with focus on goal clarity, feedback, accountability, and development through Performance Conversations. The programme is designed for organisations in Chattogram that want better execution quality, clearer judgement, and improved on-the-job implementation.
Rather than staying at theory level, the course focuses on how Performance Conversations is used in day-to-day work, what strong practice involves, where frequent challenges arise, and how participants can translate the learning into immediate action in their own roles and teams.
Audience
- leaders who need stronger consistency in communication, accountability, and coaching
- team leaders and supervisors
- functional managers responsible for performance and people development
- new and experienced managers
- high-potential professionals moving into leadership roles
Learning Outcomes
- improve team coordination, motivation, and follow-through
- apply practical management approaches in live team situations
- set expectations and communicate with greater clarity
- run clearer Performance Conversations and handle expectations more constructively
- translate leadership intent into day-to-day action
- handle performance, feedback, and accountability conversations more effectively
- recognise common management mistakes and respond more constructively
Agenda / Modules
Module 1: Performance management foundations
- purpose of performance management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- stronger manager capability and team leadership quality
- better goal clarity, feedback quality, and manager accountability in performance discussions
- more consistent people management across teams
- better engagement and Performance Conversations
- improved confidence in challenging management situations
- clearer expectations, communication, and accountability
What’s Included
- manager-focused workshop with practical scenarios and discussion
- optional tailoring to management level, function, or team context
- tools and frameworks for everyday leadership and people decisions
- reflection exercises and action planning
- materials that support application after the course
FAQs
1. Who should attend this Performance Conversations course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Conversations. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Chattogram?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Chattogram, live online sessions, and tailored corporate programmes for teams throughout Bangladesh and South Asia.