Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Performance Conversations so leaders can guide people more effectively and handle everyday management situations with confidence. In this Performance Conversations Training Course in Makassar, participants build practical capability in Performance Conversations with focus on goal clarity, feedback, accountability, and development through Performance Conversations. The programme is designed for organisations in Makassar that want sharper execution discipline, clearer judgement, and better day-to-day application.
This is not a theoretical overview. The course examines how Performance Conversations applies in real work, what skilled execution means in practice, where most teams struggle, and how to apply new approaches from day one from day one.
Audience
- team leaders and supervisors
- high-potential professionals moving into leadership roles
- new and experienced managers
- functional managers responsible for performance and people development
- leaders who need stronger consistency in communication, accountability, and coaching
Learning Outcomes
- set expectations and communicate with greater clarity
- translate leadership intent into day-to-day action
- improve team coordination, motivation, and follow-through
- handle performance, feedback, and accountability conversations more effectively
- apply practical management approaches in live team situations
- recognise common management mistakes and respond more constructively
- run clearer Performance Conversations and handle expectations more constructively
Agenda / Modules
Module 1: Performance management foundations
- purpose of performance management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- more consistent people management across teams
- improved confidence in challenging management situations
- better goal clarity, feedback quality, and manager accountability in performance discussions
- clearer expectations, communication, and accountability
- better engagement and Performance Conversations
- stronger manager capability and team leadership quality
What’s Included
- tools and frameworks for everyday leadership and people decisions
- manager-focused workshop with practical scenarios and discussion
- reflection exercises and action planning
- optional tailoring to management level, function, or team context
- materials that support application after the course
FAQs
1. Who should attend this Performance Conversations course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Conversations. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Makassar?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. Choose from in-person sessions in Makassar, live online delivery, or private corporate training for teams based in Indonesia and Southeast Asia.