Client demand in Customer Success Management continues to develop, and we are adding capable Enterprise Trainer profiles for work tied to Lucknow and regional corporate teams.

Opportunity Overview

An upcoming client brief requires a capable trainer who can lead Customer Success Management learning engagements for commercial teams, account managers, and customer-facing staff in Lucknow, India, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients raise commercial effectiveness, client engagement, and sales execution.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

From an operational perspective, the assignment is best viewed as Short Series work delivered primarily in a In-Person environment.

Key Areas of Responsibility

• Deliver structured Customer Success Management training sessions for client teams linked to Lucknow and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

Relevant practitioner-level experience in Customer Success Management; strong facilitation and stakeholder communication; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to sales enablement, account management, customer success, or negotiation programmes, along with experience working with managers, professional learners, or client-facing business teams.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Success Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Lucknow, India, and wider Asia where relevant.

Register Your Interest

We welcome interest from credible trainers who can demonstrate strong Customer Success Management delivery capability and a practical approach to corporate learning.