This brief is aimed at an experienced Programme Coach with real depth in CRM Adoption and the ability to support client-facing delivery linked to New Taipei.

Position Summary

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

This opportunity is targeted at a strong coach with proven CRM Adoption expertise and experience supporting business users, operations teams, and functional stakeholders across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

What Success Looks Like

The expected delivery mode for this brief is In-Person, and the role should be approached as a Coaching requirement.

• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM Adoption content easier to apply after the session.

Who This Would Suit

Demonstrable expertise in CRM Adoption; confidence running workshops, training, or advisory sessions for corporate audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; comfortable working in in-person environments.

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM Adoption with evidence of practical business or corporate application.

Ideal candidates will have worked across ERP consulting, systems implementation, enterprise process training, or user enablement, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

How To Apply

If your background aligns with this brief, please apply with an overview of your CRM Adoption experience, training track record, and preferred delivery model.