Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Sharjah (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Sharjah that want improved operational delivery, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of Coaching & Mentoring: how it works in live settings, where frequent challenges arise, and how to translate the learning into immediate action across roles and teams.
Audience
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
- HR professionals and people managers
Learning Outcomes
- support stronger employee experience and manager capability
- improve consistency, fairness, and communication in people processes
- use coaching or mentoring conversations more effectively to support growth and accountability
- use structured approachs, questions, and planning tools
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- clearer expectations, conversations, and follow-through
- stronger capability in hiring, development, engagement, or retention
- better people management quality and employee experience
- stronger development conversations and better growth support across teams
- improved consistency across teams and managers
What’s Included
- examples focused on real employee and team situations
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Sharjah?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Sharjah, live online sessions, and tailored corporate programmes for teams throughout the UAE and the Middle East.